Contact information

Contact Information

Use the details below to contact hiyo about an order, delivery, payment, return, or exchange.

Store Details

Store name: hiyo

Email: shoppingheavenaustralia@gmail.com

Phone: +1 805-410-3009

Business address: 13470 Washington Blvd, Marina Del Rey CA 90292, United States

Customer Service Hours

Monday through Saturday, 9:00 a.m.-5:00 p.m. Eastern Time (ET). Customer service is closed on Sundays and U.S. public holidays.

We reply within 1-2 business days. For this purpose, business days are Monday through Saturday, excluding U.S. public holidays.

Order and Return Inquiries

Include your order number and a brief explanation so we can locate your order. To request a cancellation, contact us before shipment.

Returns require an email request and approval. The return address is 13470 Washington Blvd, Marina Del Rey CA 90292, United States, but wait for customer service to confirm the address and provide a prepaid label before mailing your items.